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<meta name="description" content="Вы можете отслеживать состояние процессов и оперативно устранять ошибки. Для этого перейдите в Администрирование > Монитор ошибок. Здесь отображаются все экземпляры процессов,..." />
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<p>Business process designer / Error monitor</p>
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<p>Дизайнер бизнес-процессов / Монитор ошибок</p>
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<div class="topic__title"><h1 class="p_Heading1"><span class="f_Heading1">Error monitor</span></h1>
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<div class="topic__title"><h1 class="p_Heading1"><span class="f_Heading1">Монитор ошибок</span></h1>
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<!-- Placeholder for topic body. -->
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<p style="line-height: 1.28; margin: 0 0 11px 0;"><span style="font-size: 15px; font-family: Calibri,Vectora,'Droid Sans','Open Sans',Frutiger,sans-serif;">The </span><span style="font-size: 15px; font-family: Calibri,Vectora,'Droid Sans','Open Sans',Frutiger,sans-serif; font-weight: bold;">Error Monitor</span><span style="font-size: 15px; font-family: Calibri,Vectora,'Droid Sans','Open Sans',Frutiger,sans-serif;"> page displays the process instances in which an error occurred during execution.</span></p>
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<p style="line-height: 1.20; margin: 16px 0 16px 0;"><span style="font-size: 15px; background-color: #ffffff;">You can easily </span><span style="font-size: 13px; color: #394149; background-color: #ffffff;">track processes</span><span style="font-size: 15px; background-color: #ffffff;"> from all </span><span style="font-size: 13px; color: #394149; background-color: #ffffff;">workspaces</span><span style="font-size: 15px; background-color: #ffffff;"> and apps of the system and quickly </span><span style="font-size: 13px; color: #394149; background-color: #ffffff;">remove errors</span><span style="font-size: 15px; background-color: #ffffff;"> that occurred in them.</span></p>
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<p style="line-height: 1.28;">Вы можете отслеживать состояние процессов и оперативно устранять ошибки. Для этого перейдите в <span style="font-weight: bold;">Администрирование > Монитор ошибок</span>. Здесь отображаются все экземпляры процессов, при исполнении которых произошла ошибка. </p>
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<p class="p_CodeExample" style="page-break-inside: avoid;"><span class="f_CodeExample">начало внимание</span></p>
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<p class="p_Normal">Only users included in the <a href="360006871932.html#administrator" class="topiclink">Administrators</a> group have access to the Error Monitor.</p>
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<p class="p_Normal">Страница <span style="font-weight: bold;">Монитор ошибок</span> доступна только пользователям, включенным в группу <a href="360006871932.html#administrators" class="topiclink">Администраторы</a>.</p>
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<p class="p_CodeExample" style="page-break-inside: avoid;"><span class="f_CodeExample">конец внимание</span></p>
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<p style="line-height: 1.20; margin: 7px 0 16px 0;"><span style="font-size: 13px; color: #394149;">To go to the monitor, click </span><span style="font-size: 13px; font-weight: bold; color: #394149;">Administration > </span><span style="font-family: 'Times New Roman',Times,Georgia,serif; font-weight: bold;">Error Monitor</span><span style="font-size: 13px; color: #394149;">.</span></p>
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<p style="line-height: 1.20; margin: 7px 0 16px 0;"><span style="font-size: 13px; color: #394149;">The main information about the errors is displayed as a table. You can see the process name and version, the </span><span style="font-size: 13px; color: #394149; background-color: #ffffff;">workspace</span><span style="font-size: 13px; color: #394149;"> and app in which the process was created, </span>as well as the start date and the author.</p>
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<p style="line-height: 1.20; margin: 7px 0 16px 0;"><span style="font-size: 13px; color: #394149;">Instances in the table can be sorted by name, author, and start date. To do this, click on the name of the column.</span></p>
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<p style="line-height: 1.20; margin: 7px 0 16px 0;"><img alt="error-monitor-1" width="1231" height="472" style="margin:0;width:1231px;height:472px;border:none" src="error-monitor-1.png"/></p>
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<h2 class="p_Heading2"><span class="f_Heading2">Remove an error</span></h2>
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<p style="line-height: 1.20; margin: 7px 0 16px 0;"><span style="font-size: 13px; color: #394149;">To remove an error, click the </span><img alt="error-monitor-2" width="35" height="30" style="margin:0;width:35px;height:30px;border:none" src="error-monitor-2.png"/><span style="font-size: 13px; color: #394149;"> icon to the right of the process name.</span></p>
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<p style="line-height: 1.20; margin: 7px 0 16px 0;"><span style="font-size: 13px; color: #394149; background-color: #ffffff;">The following actions are available in the menu.</span></p>
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<p style="line-height: 1.28;">Общие сведения об ошибке отображены в виде таблицы: название и версия бизнес-процесса, раздел и приложение, в которых создан процесс, дата запуска, автор.</p>
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<p style="line-height: 1.28;">Вы можете сортировать экземпляры в таблице по названию, автору и дате запуска. Для этого нажмите на название нужного столбца. </p>
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<p class="p_Normal"><img alt="error_monitor-1" width="1022" height="530" style="margin:0;width:1022px;height:530px;border:none" src="error_monitor-1.png"/></p>
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<h2 class="p_Heading2"><a id="troubleshooting" class="hmanchor"></a><span class="f_Heading2">Устранение ошибок</span></h2>
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<p style="line-height: 1.28;">Чтобы устранить ошибку, нажмите на значок <img alt="error_monitor_icon" width="30" height="26" style="margin:0;width:30px;height:26px;border:none" src="error_monitor_icon.png"/> напротив названия процесса.</p>
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<p style="line-height: 1.28;">В открывшемся меню доступны следующие действия:</p>
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<ul style="list-style-type:disc">
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<li class="p_Normal"><span style="font-weight: bold;">Restart</span>. Start the process from the first step;</li><li class="p_Normal"><span style="font-weight: bold;">Skip step</span>. Skip the step with the error. The process will go to the next activity on the diagram;</li><li class="p_Normal"><span style="font-weight: bold;">Update version</span>. Apply the latest published version of the process to the active process instance;</li><li class="p_Normal"><span style="font-weight: bold;">Interrupt process</span>. Terminate the process execution.</li></ul>
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<p style="line-height: 1.28; margin: 0 0 11px 0;"><span style="font-size: 15px; font-family: Calibri,Vectora,'Droid Sans','Open Sans',Frutiger,sans-serif;">In addition, you can apply one of the actions to more than one process instance at once. Select the process instances and click the </span><span style="font-size: 15px; font-family: Calibri,Vectora,'Droid Sans','Open Sans',Frutiger,sans-serif; font-weight: bold;">Bulk action</span><span style="font-size: 15px; font-family: Calibri,Vectora,'Droid Sans','Open Sans',Frutiger,sans-serif;"> button that appears above the table. Then select an option from the list.</span></p>
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<p style="line-height: 1.20; margin: 7px 0 16px 0;"><span style="font-size: 13px; color: #394149;">When the error is removed, the process will disappear from the list.</span></p>
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<h2 class="p_Heading2"><span class="f_Heading2">Update data</span></h2>
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<p style="line-height: 1.20; margin: 7px 0 16px 0;"><span style="font-size: 13px; color: #394149;">To update the Error Monitor, click the </span><span style="font-size: 13px; font-weight: bold; color: #394149;">Update</span><span style="font-size: 13px; color: #394149;"> button above the table.</span></p>
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<p style="line-height: 1.20; margin: 7px 0 16px 0;"><span style="font-size: 13px; color: #394149;">If you want support staff to quickly solve issues with business processes, </span><span style="font-size: 13px; color: #394149; background-color: #ffffff;">set up the automatic data update</span><span style="font-size: 13px; color: #394149;">. To do this, select the </span><span style="font-size: 13px; font-weight: bold; color: #394149;">Automatically</span><span style="font-size: 13px; color: #394149;"> option in the </span><span style="font-size: 13px; font-weight: bold; color: #394149;">Update:</span><span style="font-size: 13px; color: #394149;"> field above the table.</span></p>
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<li style="line-height: 1.28;"><span style="font-weight: bold;">Перезапустить</span> —<span style="font-weight: bold;"> </span>запустить процесс с первого шага;</li><li style="line-height: 1.28;"><span style="font-weight: bold;">Пропустить шаг </span>— пропустить шаг с ошибкой. Процесс перейдет к выполнению следующего блока на схеме;</li><li style="line-height: 1.28;"><span style="font-weight: bold;">Обновление версии</span> — применить новую опубликованную версию процесса к уже запущенному экземпляру; </li><li style="line-height: 1.28;"><span style="font-weight: bold;">Прервать процесс </span>— завершить выполнение процесса. </li></ul>
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<p style="line-height: 1.28;">Кроме того, вы можете применить одно из действий сразу к нескольким экземплярам процессов в списке. Для этого отметьте их флажком. Нажмите на появившуюся над таблицей кнопку <span style="font-weight: bold;">Массовое действие</span> и выберите вариант из списка. </p>
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<p style="line-height: 1.28;">Когда ошибка будет устранена, процесс пропадет из списка монитора. </p>
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<h2 class="p_Heading2"><span class="f_Heading2">Обновление данных</span></h2>
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<p style="line-height: 1.28;">Для обновления данных монитора ошибок нажмите на кнопку <span style="font-weight: bold;">Обновить</span> над таблицей.</p>
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<p style="line-height: 1.28;">Чтобы сотрудники поддержки могли оперативно решать возникшие проблемы с бизнес-процессами, включите автоматическое обновление данных. Для этого в поле <span style="font-weight: bold;">Обновлять:</span> над таблицей выберите вариант <span style="font-weight: bold;">Автоматически</span>. </p>
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<div class="feedback-wrap"><div class="feedback" id="feedback"><span><b>Была ли статья полезной?</b></span><form action="" method="POST" class="feedback-form" id="feedback-form"><div class="feedback__popup feedback__popup-response" id="feedback__popup_thx">Спасибо за ваш отзыв!</div><div id="feedback-success-popup"><div class="wrap"><button type="button" class="feedback-popup-close">×</button><svg width="44" height="44" viewBox="0 0 44 44" fill="none" xmlns="http://www.w3.org/2000/svg"><g clip-path="url(#clip0_212_2187)"><path d="M22 0.6875C10.2294 0.6875 0.6875 10.2294 0.6875 22C0.6875 33.7706 10.2294 43.3125 22 43.3125C33.7706 43.3125 43.3125 33.7706 43.3125 22C43.3125 10.2294 33.7706 0.6875 22 0.6875ZM22 40.5625C11.8023 40.5625 3.4375 32.3078 3.4375 22C3.4375 11.8024 11.6922 3.4375 22 3.4375C32.1977 3.4375 40.5625 11.6922 40.5625 22C40.5625 32.1976 32.3078 40.5625 22 40.5625ZM34.1713 16.933L18.6613 32.3186C18.257 32.7197 17.604 32.7171 17.203 32.3128L9.82283 24.873C9.42176 24.4686 9.42434 23.8157 9.82867 23.4146L10.5609 22.6884C10.9652 22.2873 11.6181 22.2899 12.0192 22.6942L17.9468 28.6697L31.9926 14.7366C32.3969 14.3356 33.0498 14.3382 33.4509 14.7425L34.1772 15.4747C34.5783 15.879 34.5757 16.532 34.1713 16.933Z" fill="#27AE60"></path></g><defs><clipPath id="clip0_212_2187"><rect width="44" height="44" fill="white"></rect></clipPath></defs></svg><p>Ваш отзыв успешно отправлен!</p><span>Спасибо за обратную связь.</span></div></div><div class="feedback__popup" id="feedback__popup_why"><button type="button" class="feedback-popup-close">×</button><div class="feedback__popup-header">Уточните, почему:</div><input type="radio" name="category" id="bad_recommendation" value="bad_recommendation"><label for="bad_recommendation">Рекомендации не помогли</label><input type="radio" name="category" id="difficult_text" value="difficult_text"><label for="difficult_text">Текст трудно понять</label><input type="radio" name="category" id="no_answer" value="no_answer"><label for="no_answer">Нет ответа на мой вопрос</label><input type="radio" name="category" id="bad_header" value="bad_header"><label for="bad_header">Содержание статьи не соответствует заголовку</label><input type="radio" name="category" id="other_reason" value="other_reason"><label for="other_reason">Другая причина</label></div><div class="feedback__popup" id="feedback__popup-other"><button type="button" class="feedback-popup-close">×</button> <div class="feedback__popup-header">Расскажите, что вам не понравилось в статье:</div><textarea class="feedback__textarea" name="other" id=""></textarea><input type="submit" class="feedback__other-btn" value="Отправить"></div><div class="feedback-form__btn-group"><input type="radio" name="useful" id="feedback__useful_yes" value="true"><label for="feedback__useful_yes"><img src="like.svg"/><span class="feedback-form__btn-group_yes-btn">Да</span></label><input type="radio" name="useful" id="feedback__useful_no" value="false"><label for="feedback__useful_no"><img src="dislike.svg"/><span class="feedback-form__btn-group_no-btn">Нет</span></label></div><select name="category"><option disabled>Выберите вариант</option><option value="bad_recommendation" selected>Рекомендации не помогли</option><option value="difficult_text">Текст трудно понять</option><option value="no_answer">Нет ответа на мой вопрос</option><option value="bad_header">Содержание статьи не соответствует заголовку</option><option value="other_reason">Другая причина</option></select><input type="submit"></form></div></div>
|
||||
|
||||
</section>
|
||||
</div>
|
||||
@ -152,7 +152,7 @@
|
||||
<input type="checkbox" />
|
||||
<div class="article__arrow"></div>
|
||||
<div class="table-of-contents elma365-right" id="toc2Content">
|
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<h3 class="h3-toc">In this topic</h3>
|
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<h3 class="h3-toc">В этой статье</h3>
|
||||
<nav id="toc2"></nav>
|
||||
</div>
|
||||
</aside>
|
||||
@ -163,30 +163,63 @@
|
||||
<div class="footer-container">
|
||||
<div class="footer-mobile">
|
||||
|
||||
<ul class="footer-mobile__list"><li><a href="https://brix365.com/en/" target="_blank">BRIX</a></li><li><a href="https://tssdk.brix365.com/en/latest/" target="_blank">SDK</a></li><li><a href="https://api.brix365.com/en/" target="_blank">API</a></li></ul><ul class="footer-mobile__list"><li><a href="https://brix365.com/en/help/platform/get-trial.html">Platform</a></li><li><a href="https://brix365.com/en/help/ecm/ecm-functions.html">ECM</a></li><li><a href="https://brix365.com/en/help/service/service-functions.html">Service</a></li><li><a href="https://brix365.com/en/help/projects/projects-functions.html">Projects</a></li></ul>
|
||||
<ul class="footer-mobile__list"><li><a href="https://api.elma365.com/ru/" target="_blank">API</a></li><li><a href="https://tssdk.elma365.com/" target="_blank">TS SDK</a></li><li><a href="https://community.elma365.com/" target="_blank">Community</a></li><li><a href="https://elma-academy.com/ru/elma365" target="_blank">Академия</a></li></ul><ul class="footer-mobile__list"><li><a href="https://elma365.com/ru/help/platform/get-trial.html">Платформа</a></li><li><a href="https://elma365.com/ru/help/ecm/ecm-functions.html">ECM</a></li><li><a href="https://elma365.com/ru/help/service/service-functions.html">Service</a></li><li><a href="https://elma365.com/ru/help/projects/projects-functions.html">Проекты</a></li></ul>
|
||||
|
||||
|
||||
</div>
|
||||
<div class="footer-wrap">
|
||||
|
||||
<div><span class="mobile-question-popup">Send feedback</span><form method="POST" action class="question__popup question-xs" id="question__popup"><div class="question-wrap"><span class="close"></span><span class="title">Ask a question</span><label for="help_question" style="display: none;"></label><textarea name="help_question" id="help_question"></textarea><input type="submit" value="Send"></div></form><div class="hidden fade-in question-success-xs">Sent</div></div>
|
||||
|
||||
<div class="footer-flex-b">
|
||||
<span class="footer-copy">© 2025 BRIX</span>
|
||||
<ul class="footer-list">
|
||||
|
||||
<li class="footer-item">
|
||||
<a href="#" class="arrow-top" style="display: block;"></a>
|
||||
</li>
|
||||
|
||||
</ul>
|
||||
<div class="container">
|
||||
<div class="footer-wrap">
|
||||
|
||||
<div><span class="mobile-question-popup">Отправить фидбэк</span><form method="POST" action class="question__popup question-xs" id="question__popup"><div class="question-wrap"><span class="close"></span><span class="title">Задать вопрос</span><label for="help_question" style="display: none;"></label><textarea name="help_question" id="help_question"></textarea><input type="submit" value="Отправить"></div></form><div class="hidden fade-in question-success-xs">Ваш фидбэк отправлен.</div></div>
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|
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<div class="footer-flex-b">
|
||||
<div class="footer-top">
|
||||
<span class="footer-copy">© 2025
|
||||
ELMA365
|
||||
|
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|
||||
</span>
|
||||
|
||||
<a href="https://navigator.sk.ru/orn/1122971" target="_blank">
|
||||
<img src="sk-resident.svg" alt="sk icon" class="footer-img" width="117" height="34">
|
||||
</a>
|
||||
|
||||
</div>
|
||||
<div class="footer-line">
|
||||
|
||||
<div class="footer-line-copy">
|
||||
<span class="footer-copy">© 2025
|
||||
ELMA365
|
||||
|
||||
|
||||
</span>
|
||||
</div>
|
||||
|
||||
<ul class="footer-list">
|
||||
|
||||
<li class="footer-item"><a href="https://elma365.com/ru/" target="_blank" class="footer-link" style="color: #0D4A75;"><img src="browse.svg" alt="browse icon" class="footer-img">elma365.com</a></li><li class="footer-item"><a href="https://www.youtube.com/user/ELMABPM" target="_blank" class="footer-link"><img src="yt.svg" alt="youtube icon" class="footer-img"></a></li><li class="footer-item"><a href="https://vk.com/elma_bpm" target="_blank" class="footer-link"><img src="vk.svg" alt="vk icon" class="footer-img"></a></li><li class="footer-item"><a href="https://t.me/elmaday" target="_blank" class="footer-link"><img src="tg.svg" alt="telegram icon" class="footer-img"></a></li><li class="footer-item"><a href="https://dzen.ru/elma" target="_blank" class="footer-link"><img src="dzen.svg" alt="dzen icon" class="footer-img"></a></li>
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||||
|
||||
|
||||
<li class="footer-item">
|
||||
<a href="https://navigator.sk.ru/orn/1122971" target="_blank">
|
||||
<img src="sk-resident.svg" alt="sk icon" class="footer-img" width="117" height="34">
|
||||
</a>
|
||||
</li>
|
||||
|
||||
|
||||
</ul>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
</div>
|
||||
<a href="#" class="arrow-top"></a>
|
||||
</div>
|
||||
|
||||
</footer>
|
||||
<!-- <script type="text/javascript" src="jquery1.min.js"></script>-->
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<iframe name="hmnavigation" style="display:none!important"></iframe>
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<script src="./jquery-ui.js"></script>
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<!--<script src="./jquery-ui.js"></script> -->
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<script src="./jquery-ui.min.js"></script>
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<script src="./jquery.tocify.min.js"></script>
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<script src="./TypoReporter.min.js"></script>
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Reference in New Issue
Block a user