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<!DOCTYPE html>
<html lang="en">
<html lang="ru">
<head>
<title>External users</title>
<title>Внешние пользователи</title>
<meta name="generator" content="Help+Manual" />
<meta name="keywords" content="" />
<meta name="keywords" content="Управление лицензиями" />
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
<meta http-equiv="X-UA-Compatible" content="IE=edge" />
<meta name="viewport" content="width=device-width, initial-scale=1.0">
<meta name="description" content="External users are people who are not employees of your organization yet can access BRIX using the service&nbsp;portal’s interface. You can give these users limited access to data..." />
<meta name="description" content="Внешние пользователи — это люди, которые не являются сотрудниками вашей организации, но могут работать в ELMA365 через интерфейс внешнего портала. При этом они получают..." />
<meta name="picture" content="" />
<meta property="og:type" content="website" />
<meta property="og:title" content="Full documentation for BRIX365 platform. Low-code developer guide. User guide. Admin guide. Developer guide." />
<meta property="og:url" content="https://brix365.com/en/help" />
<meta property="og:image" content="" />
<meta property="og:title" content="Cправка по Low-code платформе ELMA365" />
<meta property="og:url" content="https://elma365.com/ru/help" />
<meta property="og:image" content="" />
<meta property="og:site_name" content="ELMA365" />
<link rel="icon" href="favicon.png" type="image/png" />
<link href="https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600;700&display=swap" rel="stylesheet" />
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<link rel="stylesheet" href="./article.css" />
<link rel="stylesheet" href="./glossary.css" />
<link rel="stylesheet" href="./theme.css" />
<script type="text/javascript" src="jquery.js"></script>
<script type="text/javascript" src="helpman_settings.js"></script>
<script type="text/javascript" src="helpman_topicinit.js"></script>
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</head>
<body>
<script async src="https://www.googletagmanager.com/gtag/js?id=G-M6ETBEC1R9"></script><script>window.dataLayer=window.dataLayer || []; function gtag(){dataLayer.push(arguments);}gtag('js', new Date()); gtag('config', 'G-M6ETBEC1R9');</script>
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<header class="header elma-365">
<div class="container">
<a class="header__logo" href="https://brix365.com/en/help">
<img src="./logo-en.svg" alt="header logo">
<a class="header__logo" href="https://elma365.com/ru/help">
<img src="./logo.svg" alt="header logo">
</a>
<!-- <div class="hero__search-form" id="search-panel">
<form class="search-form" onsubmit="ym(83180416,'reachGoal','poisk')">
<form class="search-form" onsubmit="ym(83179930,'reachGoal','poisk')">
<label class="search-form__label">
<span id="reset-search" class="search__icon"></span>
<input class="search-form__input" type="text">
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</div>
<div class="header__navi">
<ul class="header__list"><li><span class="solution-select"><span class="solution-select__selected"></span><svg width="7" height="4" viewBox="0 0 7 4" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M1 1L3.5 3.5L6 1" stroke="white" stroke-linecap="round" stroke-linejoin="round"/></svg><ul class="solution-select__list"><li><a class="project-link" href="https://brix365.com/en/help/platform/get-trial.html">Platform</a></li><li><a class="project-link" href="https://brix365.com/en/help/ecm/ecm-functions.html">ECM</a></li><li><a class="project-link" href="https://brix365.com/en/help/crm/crm_overview.html">CRM</a></li><li><a class="project-link" href="https://brix365.com/en/help/service/service-functions.html">Service</a></li><li><a class="project-link" href="https://brix365.com/en/help/projects/projects-functions.html">Projects</a></li><li><a class="project-link" href="https://brix365.com/en/help/business_solutions/-elma365-store.html">Business Solutions</a></li></ul></span></li><li><a href="https://api.brix365.com/en/" target="_blank">API</a></li><li><a href="https://tssdk.brix365.com/" target="_blank">SDK</a></li></ul>
<ul class="header__list"><li><span class="solution-select"><span class="solution-select__selected"></span><svg width="7" height="4" viewBox="0 0 7 4" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M1 1L3.5 3.5L6 1" stroke="white" stroke-linecap="round" stroke-linejoin="round"/></svg><ul class="solution-select__list"><li><a class="project-link" href="https://elma365.com/ru/help/platform/get-trial.html">Платформа</a></li><li><a class="project-link" href="https://elma365.com/ru/help/ecm/ecm-functions.html">ECM</a></li><li><a class="project-link" href="https://elma365.com/ru/help/crm/crm_overview.html">CRM</a></li><li><a class="project-link" href="https://elma365.com/ru/help/service/service-functions.html">Service</a></li><li><a class="project-link" href="https://elma365.com/ru/help/projects/projects-functions.html">Проекты</a></li><li><a class="project-link" href="https://elma365.com/ru/help/business_solutions/-elma365-store.html">Бизнес-решения</a></li></ul></span></li><li><a href="https://api.elma365.com/ru/"target="_blank">API</a></li><li><a href="https://tssdk.elma365.com/"target="_blank">SDK</a></li><li><a href="https://community.elma365.com/" target="_blank">Community</a></li><li><a href="https://elma-academy.com/ru/" target="_blank">Академия</a></li><li><a href="https://elma365.com/ru/" target="_blank">Сайт ELMA365</a></li></ul>
</div>
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<aside class="sidebar" id="sidebar">
<div class="sidebar__header">
<a class="header__logo" href="https://brix365.com/en/help">
<img src="./logo-light-en.svg">
<a class="header__logo" href="https://elma365.com/ru/help">
<img src="./logo-light.svg">
</a>
<span class="sidebar__close elma-365-close" id="close"></span>
</div>
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<div class="article-inner">
<div class="content">
<header class="article__header">
<div class="article__bread" style="display:flex; gap:10px;">
<div class="article__bread" style="display:flex; gap:10px;">
<span id="subcategory" class="search-res__item-category search-res__item-category_subcategory subcategory article__badge"></span>
<div class="topic__breadcrumbs">
<p><a href="service-portal.html">External portal</a> / External users</p>
<p><a href="service-portal.html">Внешний портал</a> / Внешние пользователи</p>
</div>
</div>
<div class="topic__title"><h1 class="p_Heading1"><span class="f_Heading1">External users</span></h1>
<div class="topic__title"><h1 class="p_Heading1"><span class="f_Heading1">Внешние пользователи</span></h1>
</div>
</header>
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<a href="#h1-article" class="scroll-top"></a>
</div>
<!-- Placeholder for topic body. -->
<p style="line-height: 1.28; margin: 0 0 11px 0;"><span style="font-family: Inter; font-weight: bold;">External users</span><span style="font-family: Inter;"> are people who are not employees of your organization yet can access BRIX using</span><span style="font-family: 'Segoe UI',Tahoma,Verdana,Arial,sans-serif;"> the <a href="service-portal.html" class="topiclink">service portal</a></span><span style="font-family: Inter;">’</span><span style="font-family: 'Segoe UI',Tahoma,Verdana,Arial,sans-serif;">s interface. </span><span style="font-family: Inter;">You can give these users limited access to data and allow them to start business processes, create app items, etc. To do that, you need to add the necessary buttons and widgets to the portal’s pages.</span></p>
<p style="line-height: 1.28; margin: 0 0 11px 0;"><span style="font-family: Inter;">To grant external users access to the portal, you need to activate a package of <a href="licences.html#namedlicense" class="topiclink">named licenses</a>. To do this, contact the sales rep you worked with when purchasing the system. Once activation is completed, you can track the number of licenses that are available or in use in </span><span style="font-family: Inter; font-weight: bold;">Administration &gt; License management</span><span style="font-family: Inter;">. Read more about working with user licenses in</span><span style="font-family: 'Segoe UI',Tahoma,Verdana,Arial,sans-serif;"> <a href="active_licences.html" class="topiclink">Licensing</a>.</span></p>
<p style="line-height: 1.28; margin: 0 0 11px 0;"><span style="font-family: 'Segoe UI',Tahoma,Verdana,Arial,sans-serif;">If all the named licenses for external users are occupied, a new user will not be able to register on the portal.</span></p>
<h2 class="p_Heading2"><span class="f_Heading2">List of external users</span></h2>
<p style="line-height: 1.28; margin: 0 0 11px 0;"><span style="font-family: Inter;">You can find the list of external users in the</span><span style="font-family: 'Segoe UI',Tahoma,Verdana,Arial,sans-serif;"> <a href="system_objects.html" class="topiclink">System apps</a> workspace. Here you can track user statuses, <a href="360009669952.html" class="topiclink">search</a> within app items by parameters, <a href="block-user.html" class="topiclink">lock</a> a user, and <a href="add-external-users.html" class="topiclink">add</a> a new one.</span></p>
<p style="line-height: 1.20;"><img alt="external-users-1" width="907" height="462" style="margin:0;width:907px;height:462px;border:none" src="external-users-1.png"/></p>
<p style="line-height: 1.20;"><span style="font-family: 'Segoe UI',Tahoma,Verdana,Arial,sans-serif;">After registration, new users are automatically added to the </span><span style="font-family: 'Segoe UI',Tahoma,Verdana,Arial,sans-serif; font-weight: bold;">External users</span><span style="font-family: 'Segoe UI',Tahoma,Verdana,Arial,sans-serif;"> <a href="360006871932.html" class="topiclink">system group</a>. It is convenient to use the group when </span><span style="font-family: Inter;">configuring</span><span style="font-family: 'Segoe UI',Tahoma,Verdana,Arial,sans-serif;"> <a href="360007527512.html#limit" class="topiclink">access permissions</a> t</span><span style="font-family: Inter;">o the system’s workspaces and apps or selecting executors in a</span><span style="font-family: 'Segoe UI',Tahoma,Verdana,Arial,sans-serif;"> <a href="360012263032.html" class="topiclink">swimlane</a></span><span style="font-family: 'Times New Roman',Times,Georgia,serif;">. </span><span style="font-size: 15px; color: #394149;">You can also add external users to other groups by using a </span><span style="font-size: 15px; color: #394149;"><a href="https://tssdk.brix365.com/en/index.html" target="_blank" class="weblink">script</a></span><span style="font-size: 15px; color: #394149;">. To learn more, see </span><span style="font-size: 15px; color: #394149;"><a href="https://tssdk.brix365.com/en/pages/quick-start/intro_users_groups.html" target="_blank" class="weblink">Getting started with users and groups</a></span><span style="font-size: 15px; color: #394149;"> in BRIX TS SDK.</span></p>
<p style="line-height: 1.20;"><span style="font-size: 13px; color: #000000;">&nbsp;</span></p>
<p style="line-height: 1.20;"><span style="font-family: 'Segoe UI',Tahoma,Verdana,Arial,sans-serif;">For each user</span><span style="font-family: 'Times New Roman',Times,Georgia,serif;">,</span><span style="font-family: 'Segoe UI',Tahoma,Verdana,Arial,sans-serif;"> you can set up their own set up </span><span style="font-family: Inter;">individual</span><span style="font-family: 'Segoe UI',Tahoma,Verdana,Arial,sans-serif;"> access permissions to folders and app items located on the portal. Read more about configuring user access in </span><span style="font-family: Inter;"><a href="360007527512.html" class="topiclink">Access to app data</a></span><span style="font-family: 'Segoe UI',Tahoma,Verdana,Arial,sans-serif;">.</span></p>
<p class="p_Normal"><span style="font-weight: bold;">Внешние пользователи</span> — это люди, которые не являются сотрудниками вашей организации, но могут работать в ELMA365 через интерфейс <a href="service-portal.html" class="topiclink">внешнего портала</a>. При этом они получают ограниченный доступ к данным системы, могут запускать бизнес-процессы, создавать элементы приложения и т. д. Для этого необходимо добавить соответствующие кнопки и виджеты на страницы портала. </p>
<p style="line-height: 1.28; margin: 0 0 11px 0;">Для доступа внешних пользователей к порталу приобретите и активируйте пакет <a href="licences.html#external-user-licenses" class="topiclink">именных лицензий</a> внешних пользователей. Для этого обратитесь к менеджеру, у которого была приобретена система. После активации вы сможете отслеживать количество свободных и занятых лицензий в разделе <span style="font-weight: bold;">Администрирование </span>на странице <a href="active_licences.html" class="topiclink">Управление лицензиями</a>.</p>
<p style="line-height: 1.28; margin: 0 0 11px 0;">Если все именные лицензии внешних пользователей заняты, такой пользователь не сможет зарегистрироваться на портале.</p>
<h2 class="p_Heading2"><span class="f_Heading2">Список внешних пользователей</span></h2>
<p class="p_Normal">Список внешних пользователей отображается в разделе <a href="system_objects.html" class="topiclink">Системные справочники</a>. Здесь вы можете отслеживать статусы пользователей, задать <a href="360009669952.html" class="topiclink">поиск</a> элементов по параметрам, <a href="block-user.html" class="topiclink">заблокировать</a> пользователя и <a href="add-external-users.html" class="topiclink">добавить нового</a>.</p>
<p style="margin: 7px 0 16px 0;"><img alt="external_users-1" width="872" height="382" style="margin:0;width:872px;height:382px;border:none" src="external_users-1.png"/></p>
<p class="p_Normal">Новые пользователи после <a href="enter-the-portal.html" class="topiclink">регистрации на портале</a> автоматически попадают в <a href="360006871932.html#external_users" class="topiclink">системную группу</a> <span style="font-weight: bold;">Внешние пользователи</span>. Группу удобно использовать при настройке <a href="360007527512.html#limit" class="topiclink">прав доступа</a> к объектам системы или при выборе исполнителя в <a href="360012263032.html" class="topiclink">зоне ответственности</a> бизнес‑процессов. При необходимости вы можете добавить внешних пользователей в другие группы с помощью <a href="https://tssdk.elma365.com/ru/latest/index.html" target="_blank" class="weblink">скрипта</a>. Подробнее об этом читайте в <a href="https://tssdk.elma365.com/ru/latest/pages/quick-start/intro_users_groups.html" target="_blank" class="weblink">справке ELMA365 TS SDK</a>. </p>
<p class="p_Normal">Кроме того, вы можете настроить индивидуальный доступ каждому пользователю к папкам и элементам приложений, размещённым на странице портала. Подробнее об этом читайте в статье <a href="360007527512.html" class="topiclink">«Доступ к данным приложения»</a>.</p>
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