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<!DOCTYPE html>
<html lang="ru">
<html lang="en">
<head>
<title>Упоминания</title>
<title>Mentions</title>
<meta name="generator" content="Help+Manual" />
<meta name="keywords" content="" />
<meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
<meta http-equiv="X-UA-Compatible" content="IE=edge" />
<meta name="viewport" content="width=device-width, initial-scale=1.0">
<meta name="description" content="@Упоминания — это удобный способ привлечь внимание коллег к файлу, задаче или комментарию в чате или канале. Если вы упоминаете человека, он получает всплывающее уведомление о..." />
<meta name="description" content="@Mentions&nbsp;is a convenient way to attract another user’s attention to a file, a task, or a comment when messaging in a chat or a channel. If you mention a person, they get a..." />
<meta name="picture" content="" />
<meta property="og:type" content="website" />
<meta property="og:title" content="Cправка по Low-code платформе ELMA365" />
<meta property="og:url" content="https://elma365.com/ru/help" />
<meta property="og:image" content="" />
<meta property="og:site_name" content="ELMA365" />
<meta property="og:title" content="Full documentation for BRIX365 platform. Low-code developer guide. User guide. Admin guide. Developer guide." />
<meta property="og:url" content="https://brix365.com/en/help" />
<meta property="og:image" content="" />
<link rel="icon" href="favicon.png" type="image/png" />
<link href="https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600;700&display=swap" rel="stylesheet" />
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<link rel="stylesheet" href="./article.css" />
<link rel="stylesheet" href="./glossary.css" />
<link rel="stylesheet" href="./theme.css" />
<script type="text/javascript" src="jquery.js"></script>
<script type="text/javascript" src="helpman_settings.js"></script>
<script type="text/javascript" src="helpman_topicinit.js"></script>
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</head>
<body>
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<header class="header elma-365">
<div class="container">
<a class="header__logo" href="https://elma365.com/ru/help">
<img src="./logo.svg" alt="header logo">
<a class="header__logo" href="https://brix365.com/en/help">
<img src="./logo-en.svg" alt="header logo">
</a>
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<label class="search-form__label">
<span id="reset-search" class="search__icon"></span>
<input class="search-form__input" type="text">
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</div>
<div class="header__navi">
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<ul class="header__list"><li><span class="solution-select"><span class="solution-select__selected"></span><svg width="7" height="4" viewBox="0 0 7 4" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M1 1L3.5 3.5L6 1" stroke="white" stroke-linecap="round" stroke-linejoin="round"/></svg><ul class="solution-select__list"><li><a class="project-link" href="https://brix365.com/en/help/platform/get-trial.html">Platform</a></li><li><a class="project-link" href="https://brix365.com/en/help/ecm/ecm-functions.html">ECM</a></li><li><a class="project-link" href="https://brix365.com/en/help/crm/crm_overview.html">CRM</a></li><li><a class="project-link" href="https://brix365.com/en/help/service/service-functions.html">Service</a></li><li><a class="project-link" href="https://brix365.com/en/help/projects/projects-functions.html">Projects</a></li><li><a class="project-link" href="https://brix365.com/en/help/business_solutions/-elma365-store.html">Business Solutions</a></li></ul></span></li><li><a href="https://api.brix365.com/en/" target="_blank">API</a></li><li><a href="https://tssdk.brix365.com/" target="_blank">SDK</a></li></ul>
</div>
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<aside class="sidebar" id="sidebar">
<div class="sidebar__header">
<a class="header__logo" href="https://elma365.com/ru/help">
<img src="./logo-light.svg">
<a class="header__logo" href="https://brix365.com/en/help">
<img src="./logo-light-en.svg">
</a>
<span class="sidebar__close elma-365-close" id="close"></span>
</div>
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<div class="article-inner">
<div class="content">
<header class="article__header">
<div class="article__bread" style="display:flex; gap:10px;">
<div class="article__bread" style="display:flex; gap:10px;">
<span id="subcategory" class="search-res__item-category search-res__item-category_subcategory subcategory article__badge"></span>
<div class="topic__breadcrumbs">
<p>Базовые возможности &gt; Сообщения / Упоминания</p>
<p>Basic features &gt; Messages / Mentions</p>
</div>
</div>
<div class="topic__title"><h1 class="p_Heading1" style="text-align: center; margin: 19px 0 19px 0;"><span class="f_Heading1" style="font-size: 32px;">Упоминания</span></h1>
<div class="topic__title"><h1 class="p_Heading1" style="text-align: center; line-height: 1.20; margin: 19px 0 19px 0;"><span class="f_Heading1" style="font-size: 32px;">Mentions</span></h1>
</div>
</header>
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<a href="#h1-article" class="scroll-top"></a>
</div>
<!-- Placeholder for topic body. -->
<p class="p_Normal" style="margin: 14px 0 0 0;"><span style="font-weight: bold;">@Упоминания</span> — это удобный способ привлечь внимание коллег к <a href="360014164452.html" class="topiclink">файлу</a>, <a href="360014351011.html" class="topiclink">задаче</a> или комментарию в <a href="360014191012.html" class="topiclink">чате</a> или <a href="360014817172.html" class="topiclink">канале</a>. Если вы упоминаете человека, он получает всплывающее уведомление о вашем сообщении.</p>
<h2 class="p_Heading2" style="margin: 19px 0 0 0;"><span class="f_Heading2" style="font-size: 24px;">Создать упоминание</span></h2>
<p style="margin: 19px 0 0 0;">Чтобы упомянуть кого-нибудь, поставьте курсор в поле для ввода, нажмите на значок <span style="font-weight: bold;">@</span> или введите символ вручную. Появится выпадающий список со всеми пользователями системы. Выберите нужного человека или напечатайте несколько первых букв его имени, чтобы ускорить поиск.</p>
<p class="p_Normal" style="margin: 14px 0 0 0;"><img alt="mentions-01" width="995" height="483" style="margin:0;width:995px;height:483px;border:none" src="mentions-01.png"/></p>
<p class="p_Normal" style="margin: 14px 0 0 0;"><span class="f_ImageCaption"> </span>В выпадающем списке, открывшемся при нажатии на значок <span style="font-weight: bold;">@</span>, можно выбрать дополнительные опции: </p>
<p style="line-height: 1.28; margin: 0 0 11px 0;"><span style="font-family: Inter; font-weight: bold;">@Mentions </span><span style="font-family: Inter;">is a convenient way to attract another user’s attention to a</span> <a href="360014164452.html" class="topiclink">file</a>, a <a href="360014163712.html" class="topiclink">task</a>, <span style="font-family: Inter;">or a comment when messaging in a</span> <a href="360014191012.html" class="topiclink">chat</a> or a <a href="360014817172.html" class="topiclink">channel</a>. <span style="font-family: Inter;">If you mention a person, they get a pop-up notification about your message.</span></p>
<h2 class="p_Heading2" style="line-height: 1.20; margin: 19px 0 0 0;"><span class="f_Heading2" style="font-size: 24px;">How to mention a user</span></h2>
<p style="line-height: 1.20; margin: 19px 0 0 0;"><span style="font-family: Inter;">To mention someone, in the message field, click the </span><span style="font-family: Inter; font-weight: bold;">@</span><span style="font-family: Inter;"> icon or type this character manually. A drop-down with a list of all system users will appear. Find the user in the list or type the first letters of their name to search for them.</span></p>
<p class="p_Normal" style="line-height: 1.20; margin: 14px 0 0 0;"><img alt="mentions 1" width="850" height="485" style="margin:0;width:850px;height:485px;border:none" src="hmfile_hash_88e8d7e7.png"/></p>
<p style="line-height: 1.20; margin: 14px 0 0 0;"><span style="font-family: Inter;">In the drop-down that opens when you click </span><span style="font-family: Inter; font-weight: bold;">@</span><span style="font-family: Inter;">, you can choose additional options:</span></p>
<ul style="list-style-type:disc">
<li style="margin-top: 14px; margin-right: 0; margin-bottom: 0;"><span style="font-weight: bold;">@all</span> — упоминание всех пользователей, участвующих в переписке в чате, канале, ленте задачи и файла или <a href="360016427291.html#subscribe" class="topiclink">подписанных на элемент приложения</a>. Коллеги получат уведомление о сообщении во всплывающем окне, даже если для канала включён беззвучный режим.</li><li style="margin-top: 14px; margin-right: 0; margin-bottom: 0;"><span style="font-weight: bold;">@noone </span>— доступно в <a href="360014352191.html" class="topiclink">ассоциированной ленте</a> файла, задачи или элемента приложения. Сообщение, содержащее такое упоминание, придёт без всплывающего уведомления. </li></ul>
<p class="p_Normal">При упоминании пользователя в ассоциированной ленте нужно предоставить ему доступ на просмотр элемента или файла, если такие права отсутствуют.</p>
<h2 class="p_Heading2" style="margin: 19px 0 0 0;"><span class="f_Heading2" style="font-size: 24px;">Преимущества упоминаний</span></h2>
<p class="p_Normal" style="margin: 19px 0 0 0;">В сообщении с <span style="font-weight: bold;">@упоминанием</span> имя пользователя выглядит как ссылка на его карточку. Это очень удобно в тех случаях, когда вы ведете переписку в <a href="360014817172.html" class="topiclink">канале</a> или <a href="360014162732.html" class="topiclink">групповом чате</a>. Нажав на ссылку, другие собеседники смогут быстро написать личное сообщение или <a href="360014351011.html" class="topiclink">поставить задачу</a> упомянутому участнику чата.</p>
<p class="p_Normal" style="margin: 14px 0 0 0;"><img alt="mentions-03" width="1045" height="580" style="margin:0;width:1045px;height:580px;border:none" src="mentions-03.png"/></p>
<p class="p_Normal" style="margin: 14px 0 0 0;">Одно из преимуществ <span style="font-weight: bold;">@упоминаний</span> состоит в том, что коллега, которому вы адресуете свое сообщение, получит уведомление в виде всплывающего окна. Даже в том случае, если он включил беззвучный режим в чате или канале. Таким образом вы можете своевременно обратить внимание человека на высокоприоритетные сообщения и быстро решить вопросы, не терпящие отлагательства.</p>
<p class="p_Normal" style="margin: 14px 0 0 0;"><img alt="mentions-04" width="874" height="629" style="margin:0;width:874px;height:629px;border:none" src="mentions-04.png"/></p>
<li style="line-height: 1.20; margin-top: 14px; margin-right: 0; margin-bottom: 0;"><span style="font-family: Inter; font-weight: bold;">@all</span><span style="font-family: Inter;">. Mention all users in the chat, channel, task or file activity stream, or ones subscribed to the app item. They will get a pop‑up notification even if the channel is muted.</span></li><li style="line-height: 1.20; margin-top: 14px; margin-right: 0; margin-bottom: 0;"><span style="font-family: Inter; font-weight: bold;">@noone</span><span style="font-family: Inter;">. Available in the associated activity streams of files, tasks, and app items. A message with this type of mention will not trigger pop‑up notifications.</span></li></ul>
<p style="line-height: 1.28; margin: 0 0 11px 0;"><span style="font-family: Inter;">When you mention a user in the associated activity stream of a file or item, you need to grant them access to it if they don’t have it.</span></p>
<h2 class="p_Heading2" style="line-height: 1.20; margin: 19px 0 0 0;"><span class="f_Heading2" style="font-size: 24px;">Advantages of using @mentions</span></h2>
<p style="line-height: 1.28; margin: 0 0 11px 0;"><span style="font-family: Inter;">In a message with a </span><span style="font-family: Inter; font-weight: bold;">@mention</span><span style="font-family: Inter;">, the name of a user is a link to their page. This is very useful when you are messaging in a </span><a href="360014817172.html" class="topiclink">channel</a> or a <a href="360014162732.html" class="topiclink">group chat</a>. <span style="font-family: Inter;">By clicking on the link, other participants can quickly send a personal message or</span> <a href="360014351011.html" class="topiclink">assign a task</a> <span style="font-family: Inter;">to the mentioned user.</span><span class="f_ImageCaption"> <img alt="mentions-adv-1" width="1021" height="470" style="margin:0;width:1021px;height:470px;border:none" src="mentions-adv-1.png"/></span></p>
<p style="line-height: 1.28; margin: 0 0 11px 0;"><span style="font-family: Inter;">Another advantage of </span><span style="font-family: Inter; font-weight: bold;">@mentions</span><span style="font-family: Inter;"> is that the mentioned person will receive a pop-up notification even if they’ve muted the chat or channel. This way can promptly draw their attention to high-priority messages and quickly resolve urgent issues.</span><span class="f_ImageCaption"> <img alt="chats 5" width="1191" height="548" style="margin:0;width:1191px;height:548px;border:none" src="hmfile_hash_5f50e607.png"/></span></p>
<p class="p_CodeExample" style="page-break-inside: avoid;"><span class="f_CodeExample">начало&nbsp;внимание</span></p>
<p style="margin: 14px 0 0 0;">Если в <a href="360014352331.html" class="topiclink">настройках оповещений</a> пользователь выберет опцию <span style="font-weight: bold;">Не оповещать</span>, он не будет получать всплывающие уведомления о сообщениях с <span style="font-weight: bold;">@упоминаниями</span>.</p>
<p class="p_CodeExample" style="page-break-inside: avoid;"><span class="f_CodeExample">конец&nbsp;внимание</span>&nbsp;</p>
<p class="p_Normal" style="margin: 14px 0 0 0;">Наконец, с помощью <span style="font-weight: bold;">@упоминания</span> можно быстро <a href="360014162732.html#create_2" class="topiclink">создать новый чат</a> или <a href="360014162732.html#add" class="topiclink">пригласить нового участника</a> в уже существующую беседу. Как это сделать, подробно описано в статье <a href="360014162732.html" class="topiclink">«Чаты»</a>.</p>
<p style="line-height: 1.20; margin: 14px 0 0 0;">If <span style="font-family: Inter;">a user enables the </span><span style="font-family: Inter; font-weight: bold;">Do not notify </span><span style="font-family: Inter;">option </span>in their <a href="360014352331.html" class="topiclink">notification settings</a><span style="font-family: Inter;">, they won’t receive pop-up notifications about new messages with </span><span style="font-family: Inter; font-weight: bold;">@mentions</span><span style="font-family: Inter;">.</span></p>
<p class="p_CodeExample" style="page-break-inside: avoid;"><span class="f_CodeExample">конец&nbsp;внимание</span></p>
<p style="line-height: 1.28; margin: 0 0 11px 0;"><span style="font-family: Inter;">Finally, by using </span><span style="font-family: Inter; font-weight: bold;">@mentions</span><span style="font-family: Inter;"> you can quickly</span> <a href="360014162732.html#create_2" class="topiclink">create a new chat</a> or <a href="360014162732.html#add" class="topiclink">invite a new participant</a> <span style="font-family: Inter;">to an existing conversation. You will find more information about it in the</span> <a href="360014162732.html" class="topiclink">Chats</a> <span style="font-family: Inter;">section</span>.</p>
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