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<p>Business process designer / Error monitor</p>
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<div class="topic__title"><h1 class="p_Heading1"><span class="f_Heading1">Error monitor</span></h1>
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<p style="line-height: 1.28; margin: 0 0 11px 0;"><span style="font-size: 15px; font-family: Calibri,Vectora,'Droid Sans','Open Sans',Frutiger,sans-serif;">The </span><span style="font-size: 15px; font-family: Calibri,Vectora,'Droid Sans','Open Sans',Frutiger,sans-serif; font-weight: bold;">Error Monitor</span><span style="font-size: 15px; font-family: Calibri,Vectora,'Droid Sans','Open Sans',Frutiger,sans-serif;"> page displays the process instances in which an error occurred during execution.</span></p>
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<p style="line-height: 1.20; margin: 16px 0 16px 0;"><span style="font-size: 15px; background-color: #ffffff;">You can easily </span><span style="font-size: 13px; color: #394149; background-color: #ffffff;">track processes</span><span style="font-size: 15px; background-color: #ffffff;"> from all </span><span style="font-size: 13px; color: #394149; background-color: #ffffff;">workspaces</span><span style="font-size: 15px; background-color: #ffffff;"> and apps of the system and quickly </span><span style="font-size: 13px; color: #394149; background-color: #ffffff;">remove errors</span><span style="font-size: 15px; background-color: #ffffff;"> that occurred in them.</span></p>
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<p class="p_CodeExample" style="page-break-inside: avoid;"><span class="f_CodeExample">начало внимание</span></p>
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<p class="p_Normal">Only users included in the <a href="360006871932.html#administrator" class="topiclink">Administrators</a> group have access to the Error Monitor.</p>
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<p class="p_CodeExample" style="page-break-inside: avoid;"><span class="f_CodeExample">конец внимание</span></p>
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<p style="line-height: 1.20; margin: 7px 0 16px 0;"><span style="font-size: 13px; color: #394149;">To go to the monitor, click </span><span style="font-size: 13px; font-weight: bold; color: #394149;">Administration > </span><span style="font-family: 'Times New Roman',Times,Georgia,serif; font-weight: bold;">Error Monitor</span><span style="font-size: 13px; color: #394149;">.</span></p>
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<p style="line-height: 1.20; margin: 7px 0 16px 0;"><span style="font-size: 13px; color: #394149;">The main information about the errors is displayed as a table. You can see the process name and version, the </span><span style="font-size: 13px; color: #394149; background-color: #ffffff;">workspace</span><span style="font-size: 13px; color: #394149;"> and app in which the process was created, </span>as well as the start date and the author.</p>
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<p style="line-height: 1.20; margin: 7px 0 16px 0;"><span style="font-size: 13px; color: #394149;">Instances in the table can be sorted by name, author, and start date. To do this, click on the name of the column.</span></p>
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<p style="line-height: 1.20; margin: 7px 0 16px 0;"><img alt="error-monitor-1" width="1231" height="472" style="margin:0;width:1231px;height:472px;border:none" src="error-monitor-1.png"/></p>
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<h2 class="p_Heading2"><span class="f_Heading2">Remove an error</span></h2>
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<p style="line-height: 1.20; margin: 7px 0 16px 0;"><span style="font-size: 13px; color: #394149;">To remove an error, click the </span><img alt="error-monitor-2" width="35" height="30" style="margin:0;width:35px;height:30px;border:none" src="error-monitor-2.png"/><span style="font-size: 13px; color: #394149;"> icon to the right of the process name.</span></p>
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<p style="line-height: 1.20; margin: 7px 0 16px 0;"><span style="font-size: 13px; color: #394149; background-color: #ffffff;">The following actions are available in the menu.</span></p>
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<ul style="list-style-type:disc">
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<li class="p_Normal"><span style="font-weight: bold;">Restart</span>. Start the process from the first step;</li><li class="p_Normal"><span style="font-weight: bold;">Skip step</span>. Skip the step with the error. The process will go to the next activity on the diagram;</li><li class="p_Normal"><span style="font-weight: bold;">Update version</span>. Apply the latest published version of the process to the active process instance;</li><li class="p_Normal"><span style="font-weight: bold;">Interrupt process</span>. Terminate the process execution.</li></ul>
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<p style="line-height: 1.28; margin: 0 0 11px 0;"><span style="font-size: 15px; font-family: Calibri,Vectora,'Droid Sans','Open Sans',Frutiger,sans-serif;">In addition, you can apply one of the actions to more than one process instance at once. Select the process instances and click the </span><span style="font-size: 15px; font-family: Calibri,Vectora,'Droid Sans','Open Sans',Frutiger,sans-serif; font-weight: bold;">Bulk action</span><span style="font-size: 15px; font-family: Calibri,Vectora,'Droid Sans','Open Sans',Frutiger,sans-serif;"> button that appears above the table. Then select an option from the list.</span></p>
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<p style="line-height: 1.20; margin: 7px 0 16px 0;"><span style="font-size: 13px; color: #394149;">When the error is removed, the process will disappear from the list.</span></p>
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<h2 class="p_Heading2"><span class="f_Heading2">Update data</span></h2>
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<p style="line-height: 1.20; margin: 7px 0 16px 0;"><span style="font-size: 13px; color: #394149;">To update the Error Monitor, click the </span><span style="font-size: 13px; font-weight: bold; color: #394149;">Update</span><span style="font-size: 13px; color: #394149;"> button above the table.</span></p>
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<p style="line-height: 1.20; margin: 7px 0 16px 0;"><span style="font-size: 13px; color: #394149;">If you want support staff to quickly solve issues with business processes, </span><span style="font-size: 13px; color: #394149; background-color: #ffffff;">set up the automatic data update</span><span style="font-size: 13px; color: #394149;">. To do this, select the </span><span style="font-size: 13px; font-weight: bold; color: #394149;">Automatically</span><span style="font-size: 13px; color: #394149;"> option in the </span><span style="font-size: 13px; font-weight: bold; color: #394149;">Update:</span><span style="font-size: 13px; color: #394149;"> field above the table.</span></p>
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