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191 lines
15 KiB
HTML
191 lines
15 KiB
HTML
<!DOCTYPE html>
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<html lang="en">
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<head>
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<title>Live chat wizard</title>
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<meta name="generator" content="Help+Manual" />
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<meta name="keywords" content="" />
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<meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
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<meta http-equiv="X-UA-Compatible" content="IE=edge" />
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<meta name="viewport" content="width=device-width, initial-scale=1.0">
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<meta name="description" content="The wizard allows you to create and set up new live chats that are used for communication in Live Chats." />
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<meta name="picture" content="" />
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<meta property="og:type" content="website" />
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<meta property="og:title" content="Full documentation for BRIX365 platform. Low-code developer guide. User guide. Admin guide. Developer guide." />
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<meta property="og:url" content="https://brix365.com/en/help" />
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<meta property="og:image" content="" />
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<link rel="icon" href="favicon.png" type="image/png" />
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<link href="https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600;700&display=swap" rel="stylesheet" />
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<link rel="stylesheet" href="./jquery-ui.min.css" />
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<link rel="stylesheet" href="default.css" />
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<link rel="stylesheet" href="./search-yandex.css" />
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<link rel="stylesheet" href="./article.css" />
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<link rel="stylesheet" href="./glossary.css" />
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<link rel="stylesheet" href="./theme.css" />
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<script type="text/javascript" src="jquery.js"></script>
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<script type="text/javascript" src="helpman_settings.js"></script>
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<script type="text/javascript" src="helpman_topicinit.js"></script>
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<script type="text/javascript" src="highlight.js"></script>
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<script type="text/javascript">
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$(document).ready(function(){highlight();});
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</script>
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</head>
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<body>
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<script>!function(e,t,c,n,r,a,m){e.ym=e.ym||function(){(e.ym.a=e.ym.a||[]).push(arguments)},e.ym.l=1*new Date;for(var s=0;s<document.scripts.length;s++)if(document.scripts[s].src===n)return;a=t.createElement(c),m=t.getElementsByTagName(c)[0],a.async=1,a.src=n,m.parentNode.insertBefore(a,m)}(window,document,"script","https://mc.yandex.ru/metrika/tag.js"),ym(83179930,"init",{clickmap:!0,trackLinks:!0,accurateTrackBounce:!0,webvisor:!0})</script><noscript><div><img alt=""src=https://mc.yandex.ru/watch/83179930 style=position:absolute;left:-9999px></div></noscript>
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<header class="header elma-365">
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<div class="container">
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<a class="header__logo" href="https://brix365.com/en/help">
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<img src="./logo-en.svg" alt="header logo">
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</a>
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<!-- <div class="hero__search-form" id="search-panel">
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<form class="search-form" onsubmit="ym(83180416,'reachGoal','poisk')">
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<label class="search-form__label">
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<span id="reset-search" class="search__icon"></span>
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<input class="search-form__input" type="text">
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</label>
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<input class="search-form__submit" type="submit" value="Submit">
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</form>
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</div> -->
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<div class="hero__search-form" id="search-panel"> <form class="search-form"> <label class="search-form__label"> <span id="reset-search" class="search__icon"></span> <input class="search-form__input" type="text"> </label> <input class="search-form__submit" type="submit" value="Submit"> </form> </div>
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<div class="hero__search">
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<a href="#" id="search-icon" class="hero__search-icon">
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<img src="search-icon-white.svg" alt="search string">
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</a>
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<a href="#" id="side-menu-icon" class="hero__side-icon">
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<img src="side_menu.svg" alt="side menu">
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</a>
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</div>
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<div class="header__navi">
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<ul class="header__list"><li><span class="solution-select"><span class="solution-select__selected"></span><svg width="7" height="4" viewBox="0 0 7 4" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M1 1L3.5 3.5L6 1" stroke="white" stroke-linecap="round" stroke-linejoin="round"/></svg><ul class="solution-select__list"><li><a class="project-link" href="https://brix365.com/en/help/platform/get-trial.html">Platform</a></li><li><a class="project-link" href="https://brix365.com/en/help/ecm/ecm-functions.html">ECM</a></li><li><a class="project-link" href="https://brix365.com/en/help/crm/crm_overview.html">CRM</a></li><li><a class="project-link" href="https://brix365.com/en/help/service/service-functions.html">Service</a></li><li><a class="project-link" href="https://brix365.com/en/help/projects/projects-functions.html">Projects</a></li><li><a class="project-link" href="https://brix365.com/en/help/business_solutions/-elma365-store.html">Business Solutions</a></li></ul></span></li><li><a href="https://api.brix365.com/en/" target="_blank">API</a></li><li><a href="https://tssdk.brix365.com/" target="_blank">SDK</a></li></ul>
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</div>
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</div>
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</header>
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<main class="main container">
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<aside class="sidebar" id="sidebar">
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<div class="sidebar__header">
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<a class="header__logo" href="https://brix365.com/en/help">
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<img src="./logo-light-en.svg">
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</a>
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<span class="sidebar__close elma-365-close" id="close"></span>
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</div>
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<div class="sidebar__wrapper" id="side-menu">
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</div>
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</aside>
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<article class="article" id="article">
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<div class="article-inner">
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<div class="content">
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<header class="article__header">
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<div class="article__bread" style="display:flex; gap:10px;">
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<span id="subcategory" class="search-res__item-category search-res__item-category_subcategory subcategory article__badge"></span>
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<div class="topic__breadcrumbs">
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<p>Low-code designer > <a href="interface_settings.html">Set up interfaces</a> > Widget types > Live chats widgets / Live chat wizard</p>
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</div>
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</div>
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<div class="topic__title"><h1 class="p_Heading1"><span class="f_Heading1">Live chat wizard</span></h1>
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</div>
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</header>
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<section class="article__content">
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<div class="scroll-top-inner">
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<a href="#h1-article" class="scroll-top"></a>
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</div>
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<!-- Placeholder for topic body. -->
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<p class="p_Normal">The wizard allows you to create and set up <a href="create_line.html" class="topiclink">new live chats</a> that are used for communication in <a href="chat_lines.html" class="topiclink">Live Chats</a>.</p>
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<p class="p_Normal">Until you have created at least one live chat, the wizard will be displayed on the <span style="font-weight: bold;">Live Chats</span> main page by default.</p>
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<p class="p_Normal"><img alt="master-chatdesk-1" width="1201" height="761" style="margin:0;width:1201px;height:761px;border:none" src="master-chatdesk-1.png"/></p>
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<p class="p_Normal">To learn more about adding and setting up live chats, see <a href="create_line.html" class="topiclink">Create a live chat</a>. Also, you can place the<span style="font-weight: bold;"> Live Chat Wizard</span> on any <a href="360009924451.html" class="topiclink">page</a> in BRIX. Learn more in <a href="360027211631.html" class="topiclink">Add a widget to a page</a>.</p>
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<h2 class="p_Heading2"><span class="f_Heading2">Widget settings</span></h2>
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<p class="p_Normal">When you add the widget to a page, the settings window opens.</p>
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<p class="p_Normal"><img alt="master-chatdesk-2" width="849" height="365" style="margin:0;width:849px;height:365px;border:none" src="master-chatdesk-2.png"/></p>
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<p class="p_Normal">The system settings on the <span style="font-weight: bold;">Events</span> and <span style="font-weight: bold;">System</span> tabs allow you to manage access and visibility of the widget, set up its behavior when a user hovers the mouse over it, etc. You can read more in <a href="common_widget_settings.html" class="topiclink">System widget settings</a>.</p>
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<p class="p_Normal">To complete setting up the widget, click <span style="font-weight: bold;">Save</span>, then click <span style="font-weight: bold;">Finish Editing</span>. If you wish to edit the parameters of a widget that is already set up on the page, or to delete it, do the following:</p>
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<ol style="list-style-type:decimal">
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<li value="1" class="p_Normal">Open the page and click <span style="font-weight: bold;">Edit Page</span>.</li><li value="2" class="p_Normal">Select the widget and click the gear icon or the recycle bin icon.</li><li value="3" class="p_Normal">To save the changes, click <span style="font-weight: bold;">Finish Editing</span>. </li></ol>
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<p class="p_Normal"> A widget deleted from a page can be <a href="360027211631.html" class="topiclink">added again</a>.</p>
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<div class="bottom-nav">
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<a id="prev-link" class="topic__navi_prev" href="linked-project-tasks.html">
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<span class="bottom-nav__arrow bottom-nav__arrow--prev"></span> <span
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class="bottom-nav__link">linked-project-tasks.html</span>
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</a>
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<a id="next-link" class="topic__navi_next" href="chatdesk-report.html">
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<span class="bottom-nav__link">chatdesk-report.html</span> <span
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class="bottom-nav__arrow bottom-nav__arrow--next"></span>
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</a>
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</div>
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<!-- добавляет на страницу строку блок Была ли статья полезной? -->
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<div class="feedback" id="feedback"><div class="feedback-help"><span><b>Was this helpful?</b></span><form action="" method="POST" class="feedback-form" id="feedback-form"><div class="feedback__popup feedback__popup-response" id="feedback__popup_thx" style="display: none;">Thanks for your feedback!</div><div class="feedback__popup" id="feedback__popup_why" style="display: none;"><div class="feedback__popup-header">Please specify why:</div><input type="radio" name="category" id="bad_recommendation" value="bad_recommendation"><label for="bad_recommendation">Recommendations did not help me</label><input type="radio" name="category" id="difficult_text" value="difficult_text"><label for="difficult_text">Article is hard to understand</label><input type="radio" name="category" id="no_answer" value="no_answer"><label for="no_answer">Didn`t answer my question</label><input type="radio" name="category" id="bad_header" value="bad_header"><label for="bad_header">Content does not match the topic</label><input type="radio" name="category" id="other_reason" value="other_reason"><label for="other_reason">Other</label></div><div class="feedback__popup" id="feedback__popup-other" style="display: none;"><div class="feedback__popup-header">How we can improve it?</div><textarea class="feedback__textarea" name="other" id=""></textarea><input type="submit" class="feedback__other-btn" value="Submit"></div><div class="feedback-form__btn-group"><input type="radio" name="useful" id="feedback__useful_yes" value="true"><label for="feedback__useful_yes"><img src="like.svg" class="small-img" alt="like"><spanclass="feedback-form__btn-group_yes-btn">Yes</spanclass="feedback-form__btn-group_yes-btn"></label><input type="radio" name="useful" id="feedback__useful_no" value="false"><label for="feedback__useful_no"><img src="dislike.svg" class="small-img" alt="dislike"><spanclass="feedback-form__btn-group_no-btn">No</spanclass="feedback-form__btn-group_no-btn"></label></div><select name="category"><option disabled="">Please specify why</option><option value="bad_recommendation" selected="">Recommendations did not help me</option><option value="difficult_text">Article is hard to understand</option><option value="no_answer">Didn`t answer my question</option><option value="bad_header">Content does not match the topic</option><option value="other_reason">Other</option></select><input type="submit"></form></div><div class="found_typo"><p style="margin: 0px; margin-top: 16px !important;"><span><b>Found a typo?</b></span> Select it and press <i>Ctrl+Enter</i> to send us feedback</p></div></div>
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</section>
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</div>
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<aside class="article__sidebar" style="display:none">
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<input type="checkbox" />
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<div class="article__arrow"></div>
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<div class="table-of-contents elma365-right" id="toc2Content">
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<h3 class="h3-toc">In this topic</h3>
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<nav id="toc2"></nav>
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</div>
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</aside>
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</div>
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</article>
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</main>
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<footer class="footer">
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<div class="footer-container">
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<div class="footer-mobile">
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<ul class="footer-mobile__list"><li><a href="https://brix365.com/en/" target="_blank">BRIX</a></li><li><a href="https://tssdk.brix365.com/en/latest/" target="_blank">SDK</a></li><li><a href="https://api.brix365.com/en/" target="_blank">API</a></li></ul><ul class="footer-mobile__list"><li><a href="https://brix365.com/en/help/platform/get-trial.html">Platform</a></li><li><a href="https://brix365.com/en/help/ecm/ecm-functions.html">ECM</a></li><li><a href="https://brix365.com/en/help/service/service-functions.html">Service</a></li><li><a href="https://brix365.com/en/help/projects/projects-functions.html">Projects</a></li></ul>
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</div>
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<div class="footer-wrap">
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<div><span class="mobile-question-popup">Send feedback</span><form method="POST" action class="question__popup question-xs" id="question__popup"><div class="question-wrap"><span class="close"></span><span class="title">Ask a question</span><label for="help_question" style="display: none;"></label><textarea name="help_question" id="help_question"></textarea><input type="submit" value="Send"></div></form><div class="hidden fade-in question-success-xs">Sent</div></div>
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<div class="footer-flex-b">
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<span class="footer-copy">© 2025 BRIX</span>
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<ul class="footer-list">
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<li class="footer-item">
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<a href="#" class="arrow-top" style="display: block;"></a>
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</li>
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</ul>
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</div>
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</div>
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</div>
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</footer>
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<iframe name="hmnavigation" style="display:none!important"></iframe>
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<script src="./jquery-ui.js"></script>
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<!--script src="//cdn.jsdelivr.net/npm/featherlight@1.7.14/release/featherlight.min.js" type="text/javascript" charset="utf-8"></script-->
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<script src="./main.js"></script>
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</body>
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</html>
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