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HTML
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<p>Basic features > Messages / Mentions</p>
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<div class="topic__title"><h1 class="p_Heading1" style="text-align: center; line-height: 1.20; margin: 19px 0 19px 0;"><span class="f_Heading1" style="font-size: 32px;">Mentions</span></h1>
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<!-- Placeholder for topic body. -->
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<p style="line-height: 1.28; margin: 0 0 11px 0;"><span style="font-family: Inter; font-weight: bold;">@Mentions </span><span style="font-family: Inter;">is a convenient way to attract another user’s attention to a</span> <a href="360014164452.html" class="topiclink">file</a>, a <a href="360014163712.html" class="topiclink">task</a>, <span style="font-family: Inter;">or a comment when messaging in a</span> <a href="360014191012.html" class="topiclink">chat</a> or a <a href="360014817172.html" class="topiclink">channel</a>. <span style="font-family: Inter;">If you mention a person, they get a pop-up notification about your message.</span></p>
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<h2 class="p_Heading2" style="line-height: 1.20; margin: 19px 0 0 0;"><span class="f_Heading2" style="font-size: 24px;">How to mention a user</span></h2>
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<p style="line-height: 1.20; margin: 19px 0 0 0;"><span style="font-family: Inter;">To mention someone, in the message field, click the </span><span style="font-family: Inter; font-weight: bold;">@</span><span style="font-family: Inter;"> icon or type this character manually. A drop-down with a list of all system users will appear. Find the user in the list or type the first letters of their name to search for them.</span></p>
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<p class="p_Normal" style="line-height: 1.20; margin: 14px 0 0 0;"><img alt="mentions 1" width="850" height="485" style="margin:0;width:850px;height:485px;border:none" src="hmfile_hash_88e8d7e7.png"/></p>
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<p style="line-height: 1.20; margin: 14px 0 0 0;"><span style="font-family: Inter;">In the drop-down that opens when you click </span><span style="font-family: Inter; font-weight: bold;">@</span><span style="font-family: Inter;">, you can choose additional options:</span></p>
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<ul style="list-style-type:disc">
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<li style="line-height: 1.20; margin-top: 14px; margin-right: 0; margin-bottom: 0;"><span style="font-family: Inter; font-weight: bold;">@all</span><span style="font-family: Inter;">. Mention all users in the chat, channel, task or file activity stream, or ones subscribed to the app item. They will get a pop‑up notification even if the channel is muted.</span></li><li style="line-height: 1.20; margin-top: 14px; margin-right: 0; margin-bottom: 0;"><span style="font-family: Inter; font-weight: bold;">@noone</span><span style="font-family: Inter;">. Available in the associated activity streams of files, tasks, and app items. A message with this type of mention will not trigger pop‑up notifications.</span></li></ul>
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<p style="line-height: 1.28; margin: 0 0 11px 0;"><span style="font-family: Inter;">When you mention a user in the associated activity stream of a file or item, you need to grant them access to it if they don’t have it.</span></p>
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<h2 class="p_Heading2" style="line-height: 1.20; margin: 19px 0 0 0;"><span class="f_Heading2" style="font-size: 24px;">Advantages of using @mentions</span></h2>
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<p style="line-height: 1.28; margin: 0 0 11px 0;"><span style="font-family: Inter;">In a message with a </span><span style="font-family: Inter; font-weight: bold;">@mention</span><span style="font-family: Inter;">, the name of a user is a link to their page. This is very useful when you are messaging in a </span><a href="360014817172.html" class="topiclink">channel</a> or a <a href="360014162732.html" class="topiclink">group chat</a>. <span style="font-family: Inter;">By clicking on the link, other participants can quickly send a personal message or</span> <a href="360014351011.html" class="topiclink">assign a task</a> <span style="font-family: Inter;">to the mentioned user.</span><span class="f_ImageCaption"> <img alt="mentions-adv-1" width="1021" height="470" style="margin:0;width:1021px;height:470px;border:none" src="mentions-adv-1.png"/></span></p>
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<p style="line-height: 1.28; margin: 0 0 11px 0;"><span style="font-family: Inter;">Another advantage of </span><span style="font-family: Inter; font-weight: bold;">@mentions</span><span style="font-family: Inter;"> is that the mentioned person will receive a pop-up notification even if they’ve muted the chat or channel. This way can promptly draw their attention to high-priority messages and quickly resolve urgent issues.</span><span class="f_ImageCaption"> <img alt="chats 5" width="1191" height="548" style="margin:0;width:1191px;height:548px;border:none" src="hmfile_hash_5f50e607.png"/></span></p>
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<p class="p_CodeExample" style="page-break-inside: avoid;"><span class="f_CodeExample">начало внимание</span></p>
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<p style="line-height: 1.20; margin: 14px 0 0 0;">If <span style="font-family: Inter;">a user enables the </span><span style="font-family: Inter; font-weight: bold;">Do not notify </span><span style="font-family: Inter;">option </span>in their <a href="360014352331.html" class="topiclink">notification settings</a><span style="font-family: Inter;">, they won’t receive pop-up notifications about new messages with </span><span style="font-family: Inter; font-weight: bold;">@mentions</span><span style="font-family: Inter;">.</span></p>
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<p class="p_CodeExample" style="page-break-inside: avoid;"><span class="f_CodeExample">конец внимание</span></p>
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<p style="line-height: 1.28; margin: 0 0 11px 0;"><span style="font-family: Inter;">Finally, by using </span><span style="font-family: Inter; font-weight: bold;">@mentions</span><span style="font-family: Inter;"> you can quickly</span> <a href="360014162732.html#create_2" class="topiclink">create a new chat</a> or <a href="360014162732.html#add" class="topiclink">invite a new participant</a> <span style="font-family: Inter;">to an existing conversation. You will find more information about it in the</span> <a href="360014162732.html" class="topiclink">Chats</a> <span style="font-family: Inter;">section</span>.</p>
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